Privacy Policy
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
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Your name
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Email address
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Phone number
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Property address or property-related information
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Information about your real estate needs or preferences
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Information submitted through contact forms, property inquiries, valuation requests, or other forms on our website
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Any messages, questions, or other information you choose to provide
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
How We Use Your Information
We may use the information we collect to:
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Respond to your inquiries and requests
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Provide real estate services
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Communicate with you regarding buying, selling, or other real estate services
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Provide information about properties, listings, and services that may be relevant to your request
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Schedule appointments, consultations, property viewings, or other services
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Process and manage property-related inquiries or submissions
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Improve our website, services, and customer experience
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Maintain records and communicate with you about your relationship with THI LLC
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Comply with applicable legal and regulatory requirements
We do not sell your personal information to third parties.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS / Text Message Communications
If THI LLC offers SMS communications, you may opt in to receive text messages from us through methods made available on our website or during your communication with us.
By opting in, you agree to receive SMS messages from THI LLC regarding real estate inquiries, property information, appointment reminders, service notifications, and other real estate-related communications related to your request.
Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchasing any goods or services.
You may reply STOP to opt out of SMS messages at any time or HELP for assistance. Mobile carriers are not liable for delayed or undelivered messages.
SMS Opt-Out
To stop receiving text messages from THI LLC, reply STOP to any SMS message you receive.
After opting out, you may receive a one-time confirmation message. No further SMS messages will be sent unless you choose to opt in again.
You may also contact us using the information provided in the Contact Us section of this Privacy Policy for questions regarding SMS communications.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
We may share your information with trusted service providers, contractors, technology providers, or other parties who assist us in operating our website, communicating with clients, managing inquiries, or providing services on our behalf. These parties may only use your information as necessary to perform services for THI LLC and are expected to protect your information appropriately.
We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect the rights, property, safety, or legal interests of THI LLC, our clients, or others.
SMS consent and text messaging originator opt-in data will not be shared with third parties or affiliates for their own marketing purposes.
We do not sell, rent, or share your phone number or SMS consent with third parties or affiliates for their own marketing purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience, understand how visitors use our website, analyze website traffic, and improve our services.
You may configure your browser to refuse cookies or notify you when cookies are being used. Please note that disabling cookies may affect certain features or functionality of the website.
Data Security
THI LLC implements reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing electronic information is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, communicate with clients, comply with applicable legal and regulatory requirements, resolve disputes, and enforce our agreements.
SMS consent records and messaging history may also be retained as required by applicable laws, regulations, and carrier requirements.
Third-Party Links
Our website may contain links to third-party websites or services. THI LLC is not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to remove the information.
Changes to This Privacy Policy
THI LLC may update this Privacy Policy from time to time to reflect changes to our services, business practices, legal requirements, or other circumstances.
Any changes will be posted on this page with an updated Effective Date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
Contact Us
If you have questions about this Privacy Policy, our services, or our SMS communications, please contact us at:
THI LLC
Email: westayca@gmail.com
Phone: 949-401-4948
Mailing Address
398 Lemon Creek Dr, Ste L
Walnut, CA 91789